Question 1

How long does visa processing take?

Accepted Answer

Standard processing takes 2–3 business days. Express processing is available for same-day or next-day delivery.

Question 2

What documents do I need to apply?

Accepted Answer

You need a clear passport scan (6+ months validity), a passport-sized photo, and your travel dates. Additional documents may be required for specific visa types.

Question 3

What is the approval rate?

Accepted Answer

We maintain a 99% approval rate. Our team reviews every application before submission to ensure completeness and accuracy.

Question 4

Can I track my application?

Accepted Answer

Yes! Use our Track Application page with your Application ID to check real-time status updates.

Question 5

What payment methods do you accept?

Accepted Answer

We accept all major credit/debit cards (Visa, Mastercard, Amex) via Stripe secure payments.

Question 6

Do you offer refunds?

Accepted Answer

If your visa is rejected, we offer a full refund of our service fee. Government fees are non-refundable.

Question 7

What visa types do you offer?

Accepted Answer

We offer 14-day, 30-day, and 60-day visas in both single and multiple entry options, plus visa extensions.

Question 8

Can I apply for someone else?

Accepted Answer

Yes, you can apply on behalf of family members or colleagues. You'll need their passport details and photo.

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